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22.08.2014
Moyes customer support?


I believe that it has been amply established that Moyes had a
problem with some of their sail material:
http://ozreport.com/18.138#0. I have seen a number of examples. It turns out
that Belinda saw a pilot at the 2014 Big Spring Nationals gluing fiber
strands back to his Moyes sail. I asked him about this. Eduardo Panuco wrote:


My sail is the Code Zero from Moyes. The carbon fibers are exposed
and coming out. I asked Moyes about this problem and they told me to glue them
back with Loctyte glue, the flexible version.


Belinda says that Eduardo told her that he couldn't afford to buy
a new sail.


https://www.facebook.com/groups/118763844883239/permalink/680731618686456/


Jerry Furnell: Thanks for posting Davis. I too read the Moyes
blurb and thought... really? What a weird way to announce it. As an Australian
I'd prefer to support Moyes, but I have recently ordered a new Wills Wing T2C
instead of an RX simply because all the older Moyes/Airborne sails in my club
are delaminating and Queensland sunshine demands UV protection.


My question is, don't these pilots deserve new sails from Moyes at
no cost? The first article linked to above states that Kraig Coomber said there
was a manufacturing defect. Shouldn't there be a recall and a cost free
replacement?



http://OzReport.com/1408715874
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