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Outstanding Customer Service

David Hanning writes:

FLYTEC USA & Navitar Oudie5 ROCK.

I blew it on a friends order a while back. I made good on it. But as Murphy
would have it the fix was a lemon. Yet we have just created a workable solution
for this despite the challenges of timeline and return/exchange. Naviter Oudie 5
was on board with whatever it took.

Flytec USA went beyond the call of duty. I just experienced the best top level
customer service ever from an importer/distributor. A serious achievement
considering my past life as customer service rep for Patagonia, Ebay and

Naviter makes a great product. FLYTEC USA shines in representing. Many thanks
for the excellent customer service. Lots of reasons to pick your instrument
carefully. Warranty and Service not withstanding.
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